Do Not Sell My Personal Information
California Privacy Rights
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. These rights are handled by HomeLiftUps, the operator of Pestcontrol Pro. This page explains those rights and how to exercise them.
Right to Know
You have the right to request that we disclose:
- The categories of personal information we have collected about you
- The categories of sources from which we collected your personal information
- The business or commercial purpose for collecting your personal information
- The categories of third parties with whom we share your personal information
- The specific pieces of personal information we have collected about you
Right to Delete
You have the right to request that we delete any personal information about you that we have collected, subject to certain exceptions.
Right to Opt-Out of Sale
Under the CCPA, you have the right to opt-out of the "sale" of your personal information. When you contact Pestcontrol Pro for service, we share your information with independent Pest Control contractors in our network. While we do not sell your information in the traditional sense, this sharing may be considered a "sale" under the broad CCPA definition.
What Information May Be Shared
When you request Pest Control services through our platform, we may share the following information with contractors:
- Your name and contact information (phone number, email, address)
- Property information and location
- Description of your Pest Control service needs
- Any other information you provide when requesting service
How to Exercise Your Rights
To exercise your CCPA rights, including the right to opt-out of the sale of your personal information, please contact us:
Contact Us to Opt-Out
Call our 24-hour hotline to speak with a representative about your privacy rights:
When you call, let us know you would like to exercise your California privacy rights, and we will assist you with your request.
Online Advertising Opt-Outs
You can also opt-out of sharing your information for cross-context behavioral advertising through industry-standard tools:
- Network Advertising Initiative (NAI): http://www.networkadvertising.org/choices/
- Digital Advertising Alliance (DAA): http://optout.aboutads.info/
Verification Process
To protect your privacy and security, we may need to verify your identity before processing your request. We will ask you to provide information that matches the information we have on file about you.
Authorized Agents
You may designate an authorized agent to make a request on your behalf. We will require written proof that the agent is authorized to act on your behalf.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. This means we will not:
- Deny you goods or services
- Charge you different prices or rates for goods or services
- Provide you a different level or quality of goods or services
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services
Response Timing
We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Categories of Personal Information Collected
In the past 12 months, we have collected the following categories of personal information:
- Identifiers: Name, phone number, email address, mailing address, IP address
- Customer Records: Contact information, property information, service requests
- Internet Activity: Browsing history, search history, interaction with our website
- Geolocation Data: General location information based on IP address or zip code
Categories of Third Parties
We may share your personal information with the following categories of third parties:
- Independent Pest Control contractors in our network
- Service providers who assist with our business operations
- Analytics and advertising partners
- Legal and regulatory authorities when required by law
Additional Information
For more information about our privacy practices, please review our Privacy Policy.
Contact Information
If you have questions about your California privacy rights or this page, please contact us:
HomeLiftUps
Website: pestcontrol.homeliftups.com
Phone: +1 (888) 710-0978
Available: 24 hours a day, 7 days a week
Important Note
Please be aware that if you opt-out of having your information shared with contractors, we may not be able to connect you with Pest Control service providers, as sharing your contact information is necessary to facilitate the referral service.